** Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Manuals and Resources page to learn more **

Customer Care Center

Frequently Asked Questions

Why is my appliance not turning on?

Ensure that the power cord is firmly plugged into a grounded 120V outlet. If your model has a detachable power cord, ensure it is also firmly plugged into the back of the appliance. Try using a different outlet. Failure to follow these instructions may result in personal injury and/or property damage. Please visit https://instantpot.com/pages/manuals-and-resources

My control panel is unresponsive. How do I fix it?

Wipe the control panel with a damp cloth and dry it completely to remove any residual food debris. If the control panel is still unresponsive, contact our customer care team.

Can I place my appliance on a stovetop?

NO - NEVER place your appliance on a stovetop, even if the stovetop is not in use. Place it on a stable, level surface, away from combustible material and external heat sources.

Can I touch or move the appliance while it is in use?

NO - DO NOT move your appliance while in use. Failure to follow these instructions may result in personal injury and/or property damage. Please visit https://www.instantpot.com/support/instant/resource

I'm cooking meat with skin. Why should I not pierce it while it is swollen?

The skin should be pierced prior to cooking. When cooking meat with skin (e.g. sausage with casing), the skin can swell when heated. DO NOT pierce the skin while it is swollen; this could result in scalding, personal injury, and/or property damage. Please visit https://www.instantpot.com/support/instant/resource

How often should I clean my accessories?

After every use - Let the appliance cool to room temperature before cleaning or storage. Clean the appliance and all of its accessories after each use.

I accidentally dropped and/or damaged my appliance. Can I continue using it?

NO - DO NOT operate the appliance after it has been dropped or damaged in any manner.

Can I plug my appliance into an extension cord?

NO - Use a grounded outlet only. DO NOT remove ground. DO NOT use an adapter. DO NOT use an extension cord.

Can I bring/send my appliance overseas?

Instant Pot® models sold for use in Canada and the USA are designed for 110–120 V outlets only.

Do not use the appliance in electrical systems outside of the voltage range listed above, even with adapters or converters.

For Instant Pot® appliances compatible with 220–240 V outlets, visit www.instantpot.co.uk or www.amazon.co.uk.

Can I clean my appliance by submerging it in water?

NO - To avoid electrical shock and damaging your appliance, DO NOT immerse power cord, plug, or the appliance in water or other liquid. DO NOT rinse the appliance under a tap.

Can I leave my appliance unattended while it is in use?

NO - DO NOT leave the appliance unattended while in use.

My power cord gets very hot while in use. What should I do?

DO NOT continue to operate the appliance. Contact Customer Care for assistance.

Where can I find the user manual and other resources?

Where can I find recipes?

Please visit:

  1. Our online recipe blog
  2. Our YouTube page
  3. Download our official recipe app "Instant Connect" for iOS
  4. Download our official recipe app "Instant Connect" for Android

How do I connect the Instant Pot Pro Plus to the Instant Connect App?

1. Open the Instant Connect App.

2. Select My Kitchen. In the top right-hand corner of the screen, select the Plus sign +

3. Select "Instant Pot." When prompted, "Does your Instant Pot connect wirelessly?" select yes.

4. Press and hold the WiFi button for 5 seconds until one long beep is heard. After, press and hold the WiFi button for 2 seconds until one short beep is heard and APP shows on the display.

5. Ensure the Bluetooth is enabled on your phone and follow the prompts.

6. Once paired, the message reads, "Let's Get Cooking." Press OK to continue.

Where is the QR code I can scan to connect to the app?

What if I already have a non-connected Instant Pot in My Kitchen?

You can add a non-connected appliance in the My Kitchen section of the Instant Connect App. This will also tailor recipes on the home screen specifically to your appliance. Or try searching Instant Pot or Air Fryer in the search field.

Can I use the same connected appliance with different devices?

Yes! The same connected appliance can be used on different devices, even if members of the household have both Android & iOS devices. Please note that users must use the same account associated with the connected device.

Why is the saute feature unable to be controlled remotely from the Instant Connect App?

The saute feature is enabled for safety as this function operates at high temperatures.

What do the WiFi Button Icon Colors Mean?

When the pot is ready to pair, the WiFi icon will flash white. While it is paired and connected to the app, it will turn solid white. If the appliance loses WiFi connection or internet connectivity, the WiFi icon will flash amber. When the appliance is not connected to WiFi, the icon will be solid amber.

Additionally, WiFi can be disabled on the appliance by pressing the WiFi button for 8 seconds. WiFi can be reactivated again by pressing the WiFi button for 2 seconds.

I tried to download the Instant Connect App, and it says my device is not compatible with the app?

The new Instant Connect App update brings new features and improvements that will enhance your cooking experience.

The app is currently compatible with Android versions 10 to 14, as well as iOS versions 15 & 16.

If you are currently using an Android device and would like to use our new app, please make sure that your device is running the latest Android version. You can check this by going to your device settings and selecting the "System" option. From there, select "System update" to check for any available updates.

I am trying to sign up to the Instant Connect App, but I am not receiving the verification code to my email address.

1. Check your spam or junk folder. Sometimes, verification emails can be mistakenly filtered as spam or junk mail by your email provider. Please check your spam or junk folder in your email account to see if the verification email landed there. If you find it, make sure to mark it as "not spam" to prevent future emails from being filtered.

2. Wait for a few minutes. Occasionally, there can be a slight delay in receiving verification emails. We recommend waiting for a few minutes and checking your inbox again to see if the verification email has arrived.

3. Lastly, we would like to clarify that the verification email will come from our application development company, Fresco. Kindly check your inbox, spam/junk folder, and follow the steps mentioned above to ensure the email is received successfully.

My saved recipes have disappeared from my account.

Saved recipes can be found under "My Cookbook," located at the bottom of the screen.

If they're not there, we recommend uninstalling the Instant Connect App from the current device. Once uninstalled, please download the new Apple version or Android version of the Instant Connect App from the following links:

IOS:
https://apps.apple.com/us/app/instant-brands-connect/id1487494580

Android:
https://play.google.com/store/apps/details?id=com.instantbrands.app&hl=en_CA&gl=US

To help you further troubleshoot the issue, we would recommend the following steps:

1. Ensure that you have a strong and stable internet connection. This will help ensure that the app can communicate with our servers and save the information properly.

2. Check that your device has enough storage space. If your device's storage is running low, the app may not be able to save the information properly.

3. Check that the app has the necessary permissions to access your device's storage and network. If the app does not have the required permissions, it may not be able to save information properly.

I've installed the Instant Connect App, but half the screen is cut off.

1. Adjust the screen resolution. Go to your device's settings, then tap on "Display" or "Screen." Look for an option to adjust the screen resolution and try selecting a different resolution to see if that resolves the issue.

2. Increase the font size. If the lettering is too small and getting cut off, you can try increasing the font size in the app or in your device's settings. Go to "Accessibility" in your device's settings, then look for an option to adjust the font size.

3. Try a different app. If the issue persists in one particular app, try using a different app to see if the problem is specific to that app or if it affects all apps on your device.

4. Clear the app's cache. Go to your device's settings, then tap on "Apps" or "Applications." Find the app that's giving you trouble and tap on it. Look for an option to clear the app's cache and try that.

Do I need to replace my sealing ring?

YES. ALWAYS check for cuts, deformation, and correct installation before cooking, as sealing rings stretch over time with normal use. If you
notice stretching, deformation, or damage to your sealing ring, DO NOT use it.

REPLACE the sealing ring every 12 to 18 months or sooner, and only use authorized Instant Pot sealing rings.

Failure to follow these instructions may cause food to discharge, which may lead to personal injury or property damage.

Steam is leaking. How do I fix it?

If you notice steam leaking for more than 3 minutes, record a short video then turn the appliance off and unplug it from the wall.

Troubleshooting:

Float Valve

Ensure the Float Valve is properly attached and the silicone cap is in good condition. Replace the silicone cap if it is damaged or has small gouges before pressure cooking.

Sides of the Lid

Please ensure the sealing ring is properly installed and seated around the metal wire rack on the underside of the lid. Replace the sealing
ring if it appears stretched or damaged before pressure cooking.

Turn your inner pot upside down on a flat surface and ensure the rim is flush all the way around. Replace the inner pot if it appears to be warped or damaged before pressure cooking.

Plastic Molding

There may be moisture trapped inside the lid. This can occur if the lid is submerged. Allow the lid to dry completely before resuming cooking.

Steam Release Handle

Ensure the steam release handle is properly seated on the steam post and in the sealing position. Inspect the steam release handle for any
damage. Replace the steam release handle if it appears to be loose on the steam post or has any damage before pressure cooking.

Steam Release Valve

Ensure the vent (quick release) button is in the upward (sealing) position before cooking.

Liquid spilled on my heating element, what do I do?

If the liquid is water-based, make sure the burner is completely cool. Wipe the inside of the cooker base and heating element with a dry cloth to remove as much liquid as possible. Turn your Instant Pot upside down on a flat surface and let it air dry for 72 hours for any residual moisture to evaporate. Once completed, run the water test. If successful, happy cooking!

If the liquid is oil and/or fat based , do not attempt to use the appliance. Discontinue use and dispose of the appliance as per your municipalities regulations.

My Instant Pot won't turn on. What do I do?

Ensure that the power cord is firmly plugged into a 120V outlet. If your model has a detachable power cord, ensure it is also firmly plugged into the back of the appliance.

My control panel is displaying error codes C6, C6L or C6H, what do I do?

This error code can occur if a substance was spilled onto the cooker base.

If the spill is water-based, make sure the burner is completely cool. Wipe the inside of the cooker base and heating element with a dry cloth to remove as much liquid as possible. Turn your Instant Pot upside down on a flat surface and let it air dry for 72 hours for any residual moisture to evaporate. Once completed, run the water test. If successful, happy cooking!

If the spill is oil and/or fat based, do not attempt to use the appliance. Discontinue use and dispose of the appliance as per your municipalities regulations.

My control panel is unresponsive. How do I fix it?

Wipe the control panel with a damp cloth and dry it completely to remove any residual food debris. If the control panel is still unresponsive, contact our customer care team.

My food is always undercooked/overcooked, why?

Please ensure you are following an approved Instant Pot recipe. Run the initial test to confirm your unit is operating as intended. If the test fails, contact our Customer Care team.

What is the occasional clicking or light cracking sound?

This is normal. The clicking sound is the heating element turning on and off to regulate internal temperature and/or pressure.

I'm having difficulty closing the lid.

This might be happening for a few reasons:

1) The sealing ring is not installed correctly. Reposition the sealing ring. Make sure it is snug behind the metal wire rack ring.
2) The float valve is in the popped-up position. Remove and clean any residual food debris.
3) The contents are still hot. Set the valve to the venting, then lower the lid onto the base slowly, allowing heat to dissipate.

I'm having difficulty opening the lid.

NEVER force the lid open after pressure cooking.

Ensure that all the pressure has been released. Release pressure according to the recipe. Set the valve to venting and only open the lid after the float valve has dropped and/or the display indicates it is ok to open the lid, and there is no pressure in the appliance.

Failure to follow the instructions in the user manual can lead to personal injury and/or property damage. Please visit https://www.instantpot.com/support/instant/resources

Why is the inner pot stuck to the lid after cooking and how do I fix this?

Hot liquid can build up pressure in the pot. To release the pressure, activate the steam release valve.

DO NOT open lid while it is still under pressure. Failure to follow these instructions may result in personal injury and/or property damage. Please visit https://www.instantpot.com/support/instant/resource

Why am I experiencing a food BRN Error?

A BRN Error may appear for a few reasons:

1) There's not enough liquid in the inner pot. Ensure you are meeting the minimum requirements. Add thin, water-based liquid to the inner pot according to its size. Thicker sauces will require an additional cup of thin liquid:


3 Qt: 1 cup (250 mL / ~8 oz)
6 Qt: 1 ½ cups (375 mL / ~12 oz)
8 Qt: 2 cups (500 mL / ~16 oz)
10 Qt: 2 ½ cups (625 mL / ~20 oz)

2) The steam release handle/valve is not seated properly or is set to venting. Ensure the steam release handle/valve is set to sealing and is properly seated on the steam post (pushed down to its limits).

3) After sauteeing, deglaze the inner pot.

Which Instant Pot is right for me?

We have a diverse lineup of products for all lifestyles and families. We have a comparison chart to help you make the right decision. Visit
https://www.instantpot.com/instant-pot/comparison-chart to get started.

How do I get started with the Instant Pot?

Before getting started, please review, save, and familiarize yourself with the important safeguards, use, and care information in the user manual. Failure to follow the instructions in the user manual can lead to personal injury and/or property damage.

Manuals and Resources: https://www.instantpot.com/support/instant/resources

Additionally, to help you get started with cooking, we recommend downloading our app which comes loaded with over 1,000 recipes. You can also access recipes through our website at https://recipes.instantpot.com/

Download the app here:


iOS: https://apple.co/3JVbfUD
Android: https://bit.ly/3HfRB3Z

Is the Instant Pot BPA free?

The Instant Pot provides BPA free cooking.

What is the quality of the stainless steel inner pot?

The inner pot is made from food grade 304 (18/8) stainless steel with no chemical coating, and is compliant with FDA food safety standards. Additionally, the inner cooking pot is dishwasher-safe.

How do I turn my Instant Pot off completely? It simply mentions OFF.

To turn off your Instant Pot, press the cancel button and unplug from the power outlet when not in use and prior to cleaning.

The inner pot doesn't show the correct quart size.

We advertise the quart size as the complete volume of the inner pot. The volume when cooking will be a lower capacity.

When cooking with recipes with starchy or expanding foods (legumes, pasta, porridge, rice, soup, etc), DO NOT fill past the “1/2” marker in the inner pot. For all other recipes, DO NOT fill the inner pot past the “PC MAX” line.

Failure to follow these instructions may result in personal injury and/or property damage. Please visit https://www.instantpot.com/support/instant/resource

What is the extra orange/red ring found in my box?

Some models come with an extra sealing ring. There will be a clear sealing ring already installed in your lid. The extra sealing ring can be used to replace a stretched, cracked, or damaged sealing ring.

Alternatively, the extra sealing ring is handy for switching between different dishes. As an example, one could be used for sweeter dishes and the other one for more savory dishes.

Before cooking, ALWAYS check for cuts, deformation, and correct installation as sealing rings stretch over time with normal use. If you notice stretching, deformation, or damage to your sealing ring, DO NOT use it.

REPLACE the sealing ring every 12 to 18 months or sooner, and only use
authorized Instant Pot sealing rings.

Failure to follow these instructions may cause food to discharge, which may lead to personal injury or property damage.

Why is my Instant Pot counting up in time? Why is there an L?

The display is counting up to indicate how long it has been in the Keep Warm cycle. When the pressure cooking cycle finishes, the cooker beeps and automatically goes into the Keep Warm cycle.

Some models display an "L" on the first digit, such as "L0:02", to indicate the Keep Warm cycle and time duration where 0:02 would be 2 minutes.

Why can't I go past 4 minutes?

The display reads in hours and minutes (HH:MM). A cook time of four minutes would be shown as 00:04, while four hours would display as 04:00. Most pressure cooking programs can be set up to a maximum of 4 hours (or 04:00).

What are the PSI levels for the different pressure levels?

Low Pressure (on select models): 5.8 – 7.2 psi.
High Pressure: 10.2 – 11.6 psi
Max Pressure (on select models): 15 psi.

What does Automatic Keep Warm do? How long does it last?

Automatic Keep Warm is the Keep Warm function that is activated after the cooking cycle is completed. This function will keep your food warm until you are ready to serve - up to 10 hours or until turned off!

You can disable this feature by pressing the "Keep Warm" button at anytime, before or during cooking.

Do I need to be mindful of the measurement lines on the inner pot?

YES. DO NOT fill over the PC MAX line — 2/3, as indicated on the inner pot. When cooking foods that expand during cooking such as rice or dried vegetables, DO NOT fill the inner pot over the 1/2 line.

Overfilling may cause a risk of clogging the steam release pipe and developing excess pressure. Inappropriate use may result in injury and/or property damage.

My float valve's silicone cap is stretched and discolored. Can I continue to use it?

NO. If the silicone cap is damaged or missing, it must be replaced prior before pressure cooking.

To view replacement parts, visit https://instantpot.com/collections/accessories. If you are unsure which float valve/silicone cap is compatible with your unit, contact our Customer Care team.

The contents of my Instant Pot keep overflowing. Should I continue to use it?

NO. DO NOT fill over the PC MAX line — 2/3 as indicated on the inner pot. When cooking foods that expand during cooking such as rice or dried vegetables, do not fill the inner pot over the 1/2 line.

Overfilling may cause a risk of clogging the steam release pipe and developing excess pressure. Inappropriate use may result in personal injury and/or property damage. Please reach out to our Customer Care team for any further assistance.

Can I place my appliance on a stovetop?

NO. NEVER place your appliance on a stovetop, even if the stovetop is not in use. Place it on a stable, level surface, away from combustible material and external heat sources.

Can I touch or move the appliance while it is in use?

NO. DO NOT move or touch your appliance while in use.

To avoid touching hot surfaces, use only the side handles for carrying or moving. Extreme caution must be used when moving the appliance containing hot liquids. Do not move the appliance when it is under pressure.

Failure to follow these instructions may result in personal injury and/or property damage.

Can I place a towel on my Instant Pot when I'm venting pressure?

NO. DO NOT cover or obstruct the steam release valve/handle and/or float valve with cloth or other objects. Obstructing the steam release valve/handle and/or float valve is dangerous and may lead to personal injury and/or property damage.

I released the pressure from my Instant Pot, and I cannot open the lid. What should I do?

DO NOT open the appliance until it has depressurized and all internal pressure has been released. If the float valve is still up and/or the lid is difficult to open, this indicates that the appliance is still pressurized — do not force it open.

Any pressure in the appliance can be hazardous. Opening the appliance while it is still pressurized may lead to sudden release of hot contents and may cause burns or other injuries. Please contact our Customer Care team for further assistance.

I'm cooking meat with skin. Why should I not pierce it?

When cooking meat with skin (e.g. sausage with casing), the skin can swell when heated. DO NOT pierce the skin while it is swollen. This could result in scalding, personal injury, and/or property damage. Skin should be pierced PRIOR to cooking.

How often should I clean my accessories?

We recommend cleaning accessories after every use for proper maintenance. Let the appliance cool to room temperature before cleaning or storage.

I accidentally dropped/damaged my Instant Pot/accessory. Can I continue using it?

NO. Do not operate the appliance after it has been dropped or damaged in any manner.

Can I plug my Instant Pot into an extension cord?

NO. Use a grounded outlet only. DO NOT remove ground. DO NOT use an adapter. DO NOT use an extension cord.

Can I bring my appliance overseas?

DO NOT use the appliance in electrical systems other than 120 V/60 Hz for North America. DO NOT use with power converters or adapters. Failure to follow these instructions may result in personal injury and/or property damage and will void the warranty.

Can I clean my appliance by submerging it in water?

NO. The cooker base contains electrical components. To avoid electrical shock, do not put liquid of any kind into the cooker base, and DO NOT immerse power cord, plug, or the appliance in water or other liquid. DO NOT rinse the appliance under a tap.

Can I cook pressure cook with with more than 1/4 cup (~2 oz / 60 mL) oil, oil-based sauces, condensed cream-based soups, and thick sauces?

To avoid scorching or scalding injury, be cautious when pressure cooking with more than 1/4 cup (~2 oz / 60 mL) oil, oil-based sauces, condensed cream-based soups, and thick sauces. Add suitable liquid to thin sauces. Avoid recipes that call for more than 1/4 cup (~2 oz / 60 mL) of oil or fat content.

Failure to follow these instructions may result in personal injury and/or property damage and will void the warranty.

Will my regular (older version) Instant Pot 6Qt inner pot work with the Instant Pot Duo Crisp with Ultimate Lid?

NO. Please ensure you only use the included 6.5-quart inner pot.

Is my Duo Crisp with Ultimate Lid supposed to come with an air fryer basket?

NO. The appliance is designed to be used with the inner pot and the air fry cooking rack.

How do I change the temperature reading on my Instant Pot Duo Crisp with Ultimate Lid from Fahrenheit to Celsius or vice versa?

When in Standby Mode (plugged in, not in use), press and hold the Temp button for 5 seconds until the display shows Temp Unit F or Temp Unit C.

How do I close the lid on the Instant Pot Duo Crisp with Ultimate Lid?

Ensure the Lid Lock Switch is in the unlock position. Use the lid handle to lower the lid onto the cooker base, and gently press the lid down. Slide the Lid Lock Switch all the way over to the Lock position. You will hear the lid chime.

How do I open the lid on the Instant Pot Duo Crisp with Ultimate Lid?

To open the lid:

1) Ensure the unit has fully depressurized. The message bar will read "Ok to open lid."

2) Slide the Lid Lock Switch from the lock position past the unlock icon as far as it will go. Use the lid handle to raise the lid from the cooker base.

3) NEVER open the lid while the unit is still under pressure.

What is the minimum liquid requirement for pressure cooking in the Instant Pot Duo Crisp with Ultimate Lid?

The minimum amount of watery liquid (water, broth, etc.) required for pressure cooking is 2 cups.

How do I install and remove the Pressure Cooker Cover that came with my Instant Pot Duo Crisp with Ultimate Lid?

To Install the Pressure Cooking Cover:

1) Insert the Pressure Cooking Cover into the slot on the underside of the Ultimate Lid, bottom first.

2) Push the Pressure Cooking Cover fully into place. When the Pressure Cooking Cover is in place, you will hear a locking sound.

To Remove the Pressure Cooking Cover:

1) Use protective equipment when handling a hot lid.

2) Grasp the Inner Cover holder loop and press the red button on top of the lid to release. Be sure to carefully lift the bottom tab out of the slot.

What is the temperature during pressure cooking in the Duo Crisp with Ultimate Lid? 

The pressure setting is 10.2 - 11.6 PSI with a working temperature of ~ 239°F to 244°F.

Can you switch from high to low pressure on the Duo Crisp with Ultimate Lid?

NO. The Duo Crisp with Ultimate Lid only cooks on high pressure. The pressure setting ranges from 10.2 - 11.6 PSI.

What temperature does the Sauté setting operate at?

The Sauté Levels are as follows:

Level 1: 95C/203F

Level 2: 110C/230F

Level 3: 125C/257F

Level 4: 140/284F

Level 5: 155C/311F

Level 6: 170C/338F

To set the levels, please follow these steps:

1) Press Sauté. The indicator light blinks.

2) To change the temperature, press Temp and turn the Control Dial to adjust the temperature, then press the Control Dial to select.

3) Press Start. The progress bar and display show Preheating.

NOTE: To change the time, after step 1, press Time and turn the Control
Dial to adjust the time, then press the Control Dial to select.

Do I need to buy extra sealing rings for the Instant Pot Duo Crisp with Ultimate Lid?

NO. The sealing ring is permanently attached to the Pressure Cooker Cover and is not designed to be removed. 

If the sealing ring shows signs of wear or is damaged, please replace the lid. DO NOT use the lid with a damaged Sealing Ring.

How do you slow cook with the Instant Pot Duo Crisp With Ultimate Lid?

To slow cook with the Instant Pot Duo Crisp with Ultimate Lid:


1) Place the inner cooking pot into the cooker base.
2) Add ingredients to the inner cooking pot.
3) Make sure the Pressure Cooking Cover is installed in the Ultimate Lid.
4) Close the lid on the cooker base and lock it.
5) Press 'Slow Cook.' The indicator light blinks.
6) Select your time and temperature.
7) Press 'Start.' The cooker will start preheating.
8) When Preheating is done, the cooking timer will start counting down. When the time reaches 00:00, cooking stops.

Are the Duo Crisp with Ultimate Lid's accessories dishwasher safe?

The air fry/cooking rack, pressure cooking cover, and condensation collector are top-rack dishwasher safe. The inner cooking pot is also dishwasher safe.

What can the Duo Crisp + Air Fryer be used for (features)?

The Instant Pot Duo Crisp + Air Fryer can be used for pressure cooking, slow cooking, steaming, sautéing, warming food, air frying, roasting, baking, broiling, grilling and food dehydrator.

Why do you need to do the initial "test" run?

The Initial Test Run assists in quickly familiarizing yourself with the product and ensures it is operating as intended.

How do you know that the pressure cooking process has started?

After you press Start, the unit displays "On" to indicate that the pre-heating phase has begun. When the pressure cooking process starts, the cooker beeps and counts down the cooking time.

Can I make yogurt in the Instant Pot Duo Crisp?

NO. The Duo Crisp does not have a yogurt setting.

Can I open the lid to check on my food when using the air fryer lid?

YES. The air fryer lid can be removed at any time during the cooking cycle.

What are the dimensions of the 6 and 8 quart air fryer baskets?

8Qt = 7.5 W x 5.75 H inches.

(Add dimensions for 6qt)

How does the pressure cooking function work?

The pressure cooking function uses steam and high pressure to cook food quickly and evenly. It helps tenderize meats and reduces cooking times for many dishes.

How do I clean the Instant Pot Duo Crisp?

The stainless steel inner pot, air fryer basket, and accessories are dishwasher safe. The outer housing can be wiped clean with a damp cloth. Make sure to refer to the user manual for specific cleaning instructions and ALWAYS ensure your unit is cool before cleaning.

Can I adjust the cooking time and temperature?

YES. The Instant Pot Duo Crisp allows you to adjust the cooking time and temperature for different recipes and preferences.

How much space do I need to leave on all sides of my appliance?

Leave at least 5" / 13 cm of space around the air fryer lid when in use. Do not place the appliance on anything that may block the vents on the bottom of the cooker base or on the air fryer lid.

Can I rest my air fryer lid on my counter after use?

NO. Always place the hot air fryer lid on the protective pad.

Do I need to use protective hand coverings when touching my appliance and its accessories?

YES. Do not touch hot surfaces. Use only the side handles for carrying or moving. Extreme caution must be used when moving the appliance containing hot liquids. DO NOT move the appliance when it is under pressure.

What should I do if my appliance emits black smoke?

Should the unit emit black smoke when using the air fryer lid, press Cancel and unplug the appliance immediately. Wait for the smoking to stop and until the unit cools before removing the lid, then clean thoroughly.

Do I need to replace my sealing ring?

YES. ALWAYS check for cuts, deformation and correct installation before cooking, as sealing rings stretch over time with normal use. If you notice stretching, deformation, or damage to your sealing ring, DO NOT use it.

REPLACE the sealing ring every 12 to 18 months or sooner, and only use
authorized Instant Pot sealing rings.

Failure to follow these instructions may cause food to discharge, which may lead to personal injury or property damage.

Do I need to be mindful of the measurement lines on the inner pot?

YES. DO NOT fill over the PC MAX line — 2/3, as indicated on the inner pot. When cooking foods that expand during cooking such as rice or dried vegetables, DO NOT fill the inner pot over the 1/2 line.

Overfilling may cause a risk of clogging the steam release pipe and developing excess pressure. Inappropriate use may result in injury and/or property damage.

Can I cook from frozen in my Air Fryer or Air Fryer Oven?

YES. Please be sure to follow cooking instructions or a trusted recipe. You can visit https://recipes.instantpot.com/ or download our official recipe the Instant Connect app for inspiration. There's also recipes at http://www.youtube.com/@InstantPotOfficial. Please not that steam escaping from the appliance when cooking frozen foods is normal.

Do I need to add oil to my food?

NO. You don't need to add any oil for crispy results. If preferred, simply toss your food in a small amount of high smoke point oil (as little as 2 tablespoons) to create beautiful, crispy golden results. Always take the basket or tray out of the unit before adding any high smoke point oil.

The fan stays on for a few minutes after the cooking process is complete, is this normal?

YES. The fan will stay on for a few minutes to help your unit cool down and remove smoke from remaining food particles.

Is the basket dishwasher safe?

The air fryer basket is top rack dishwasher safe.

Are the cooking trays dishwasher safe?

YES. Cooking trays are dishwasher safe.

My cooking tray has 4 bumpers, do I need to remove them?

NO. These bumpers help keep the tray in place and are perfectly safe for cooking. They should never be removed.

Are there any foods that cannot be cooked in my Vortex Air Fryer?

Do not make popcorn in your air fryer. Avoid foods dipped in batter, such as calamari, tempura shrimp, and buttermilk fried chicken. If you want to bread your food, we recommend an egg wash and breadcrumb coating.

Most other things you cook in a conventional oven can be cooked in your Vortex. For best results, always arrange foods in a single layer and cook in small batches.

Do I need to preheat my Air Fryer or Air Fryer oven?

YES. We recommend preheating your air fryer as most food items benefit greatly from the immediate high heat of a preheated cooking chamber. Preheating takes around 5 minutes! Be sure to preheat your unit if you are using a baking dish.

Where can I find recipes for my Air Fryer or Air Fryer oven?

You can access thousands of recipes at https://recipes.instantpot.com/ or download our official recipe app, "Instant Connect." You can also find video recipe tutorials at http://www.youtube.com/@InstantPotOfficial

Your recipe shows a different model of Air Fryer, can I still use it with my unit?

YES. As long as your unit has the required function, you can follow the same recipe as temperature and cooking time do not change. You may need to adjust the amount of food according to the size of your air fryer.

Can I still use my Air Fryer if it is damaged or dented?

NO. Please inspect your appliance regularly and refrain from using it if you notice any damage. For warranty assistance, please reach out to our Customer Care team.

Can I purchase additional trays or baskets?

Additional trays and baskets are not available for purchase, but please visit our online store for any updates and new releases.

Can I use aluminum foil and parchment paper in my Air Fryer?

NO. You cannot use these items in your air fryer.

Do I need paper liners?

NO. You can cook directly on the tray. DO NOT use paper liners.

I'm getting an error code on the screen (E1 or E2). What should I do?

Unplug the appliance. Ensure you are allowing enough room around the appliance for air circulation. Let the air fryer cool down and perform a test run.

If our recommendation does not help, please reach out to our Customer Care team.

My Air Fryer is not turning on. What should I do?

1) Unplug the appliance.

2) Plug the appliance back into an outlet. Check that the power cord is firmly connected to the outlet.

3) Try using a different outlet.

If these recommendations do not help, please reach out to our Customer Care team.

My trays are peeling. What can I do?

Tray peeling can be caused by immersing the tray in water, or using abrasive cleaners and/or metal utensils. Please reach out to our Customer Care team. We'll be happy to assist you!

The temperature on my Air Fryer does not go above 205 degrees. What is happening?

Your air fryer is likely to be set to Celsius.

To switch it to Fahrenheit, press the "Cancel" key and the display will show "OFF". Then hold down the "Temp" key for 5 seconds. One long beep indicates that the temperature unit has been changed.

My Vortex Air Fryer has moisture on the glass door. What can I do?

Moisture on the door is not a functional problem and it will quickly evaporate when using the air fryer.

Moisture on the glass door often appears after it has been submerged in water. We suggest cleaning the door using a damp cloth and making sure it's fully dry before reattaching it to the Vortex.

The light on my Vortex Air Fryer does not turn on. Can it be replaced?

NO. The light bulb cannot be replaced. Please reach out to our Customer Care team to determine your warranty eligibility.

Some pixels on the screen do not work. What can I do?

Please contact our Customer Care team for assistance.

My Vortex Air Fryer is new and there is a plastic smell when I use it. How do I solve this?

Double-check that there is no tape, plastic, or any other packaging material attached to your appliance and please ensure you perform the initial test run detailed in the Getting Started guide. It may take a few dry runs for the smell to go away.

If this does not help, please contact our Customer Care team for assistance.

The cooking tray falls out when I try to dump my food out.

The cooking tray is not designed to stay in place if the basket is inverted.

The glass on my Air Fryer Oven door is broken. What should I do?

DO NOT continue to use your appliance. Please contact our Customer Care team for assistance.

Can I pour oil into the cooking chamber?

NEVER pour oil into the cooking chamber. Failure to follow these instructions may result in personal injury and/or property damage. Please visit https://instantpot.com/pages/manuals-and-resources

How much space do I need to leave on all sides of my appliance?

Leave at least 5" / 13 cm of space around the air fryer lid when in use. Do not place the appliance on anything that may block the vents on the bottom of the cooker base or on the air fryer lid.

What should I do if my appliance emits black smoke?

Should the unit emit black smoke when using the air fryer lid, press Cancel and unplug the appliance immediately. Wait for smoking to stop and until the unit cools before removing the lid, then clean thoroughly.

Can I clean my appliance by submerging it in water?

NO. The cooker base contains electrical components. To avoid electrical shock, do not put liquid of any kind into cooker base, and do not immerse power cord, plug, or the appliance in water or other liquid. Do not rinse the appliance under a tap.

My power cord gets very hot. What should I do?

DO NOT continue to operate the appliance. Contact our Customer Care team for assistance.

My circuit breaker keeps tripping when I use my appliance. What should I do?

DO NOT continue to operate the appliance. Contact our Customer Care team for assistance.

Where can I use my Air Fryer or Air Fryer Oven?

NEVER place your appliance on a stovetop, even if the stovetop is not in use.

We recommend placing it on a stable, level surface, away from combustible material and external heat sources.

The control panel is not responding.

Wipe the control panel with a damp cloth and dry it completely to remove any residual food debris.

If the control panel is still unresponsive, contact our Customer Care team.

My oven rack keeps slipping out.

1) Make sure the rack is situated properly in the oven.

2) Check the rack for any damage and see if it is warped in anyway.

Please contact our Customer Care team if this does not help.

I just unboxed my appliance and it's damaged.

If within the retailers return window, please contact the retailer.

For any assistance beyond this period, please contact our Customer Care team.

The lettering on my appliance's control panel is fading.

1) Ensure the unit is unplugged and wait for it to cool down.

2) Clean the appliance. Wipe the control panel with a damp cloth and dry it completely to remove any residual food debris.

3) Please contact our Customer Care team for further assistance.

My toaster oven randomly turns off.

This may be due to overheating. We recommend unplugging the unit to let it cool down. Please be sure to leave enough room around the unit for an even airflow though the vents.

We also suggest plugging the unit into another outlet and see if this makes a difference to eliminate the power source.

If this does not help, please contact our Customer Care team for assistance.

My toaster oven's door doesn't close.

Check to see if there is any food or grease debris that may be blocking the door hinges and preventing the door from shutting.

If this does not help, please contact our Customer Care team for assistance.

How do I change the temperature from Celsius to Fahrenheit?

Hold down the dial for 3 seconds and toggle between Celsius and Fahrenheit.

If your unit has no dial, you may select any Smart Program, then touch and hold the temperature field for 3 seconds. The temperature scale changes to display in Celsius (°C) or Fahrenheit (°F).

My rotisserie spit isn't turning.

Please note that the rotisserie spit is designed to hold up to 4lbs of food.

If that's not the issue, check that the rotisserie spit does not have any food or grease build up.

How do I convert recipes for my Omni Toaster Oven?

We recommend you reduce the cooking time and temperature by up to 25%.

How do I clean my cooking chamber?

We recommend cleaning the cooking chamber with dishwashing soap. Let it dry completely before using it again.

Can I put my accessories in the dishwasher?

The air fry basket, cooking pan, crumb tray, oven rack, rotisserie lift, and rotisserie spit and forks are dishwasher safe.

If you are handwashing the accessories, we recommend soaking them in hot soapy water before cleaning to aid in removing stubborn grease residue. Please ensure all accessories are thoroughly dried before reusing.

How do I get grease stains off of the accessories and unit?

To remove baked-on grease residue:

1) Apply a combination of baking soda and vinegar to the affected areas. For particularly stubborn stains, allow the baking soda and vinegar mixture to sit on the affected area for several minutes before cleaning.

2) Wipe affected areas with a clean damp cloth or sponge. Please allow any cleaned areas to completely air-dry before reusing.

How do I clean the outside of my unit?

Clean the outer body with a clean, soft, damp cloth or sponge. Wipe the exterior dry to avoid streaking.

My heating element isn't glowing.

The upper heating element of the Omni Toaster Oven does not glow/change color when in use.

The lower heating element glows red when working.

How much food can I cook in my Omni Toaster Oven?

We recommend that the total weight of the food be less than 10lb/4.5kg.

My Omni Toaster Oven is making noise after use.

If the Omni's internal temperature is over 280F, the fan will continue to operate for 15 seconds to ensure that the motor is sufficiently cooled.

How do I turn the sound on/off on my Omni Plus 18L?

To turn the sound on and off please follow these steps:

1) In Standby mode, press and hold the dial for 3 seconds.

2) The display shows "S ON" when the sound is on and "S OFF" when the sound is off.

NOTE: Error alerts cannot be turned off.

How do I turn the sound on/off on my Omni Pro 18L?

To turn the sound on and off please follow these steps:

1) Select any Smart Program.

2) Touch and hold both the + and - keys for 3 seconds.

3) The display shows "S ON" when the sound is on, and "S OFF" when the sound is off.

NOTE: Error alerts cannot be silenced.

How do I reset my Omni to factory settings?

To reset the Omni to factory settings:

1) Press the "Cancel" key. The displays will read "OFF".

2) Press and hold the "Cancel" key for 3 seconds. A long beep signals that factory settings have been restored.

My cooking tray keeps falling out of the oven racks.

Do not overfill oven rack.

If removing weight from the rack does not help, please contact our Customer Care team for assistance.

The glass on my oven door is broken.

Do not continue to use your appliance. Please contact our Customer Care team for assistance.

Can I pour oil into the cooking chamber?

NEVER pour oil into the cooking chamber. Doing this could result in fire and/or personal injury.

How much space do I need to leave on all sides of my appliance?

Leave at least 5" / 13 cm of space around the air fryer lid when in use.

Do not place the appliance on anything that may block the vents on the bottom of the cooker base or on the air fryer lid.

What is the weight and dimensions of the Omni 18L Cuisine with Air Fryer?

The Omni Cuisine with Air Fryer 18L weighs 23lbs. The dimensions are 17x17x14.

What is the weight and dimensions of the Omni Plus 18L?

The Omni Plus 18L weighs 26lbs. The dimensions are 17x16x14.

Where can I use my Omni Toaster Oven?

NEVER place your appliance on a stovetop, even if the stovetop is not in use.

Place it on a stable, level surface, away from combustible material and external heat sources.

What is an Instant™ Zest™ Rice and Grain Cooker ?

The Instant™ Rice & Grain Cookers work just like traditional rice cookers—only better. Just one button cooks up your favorite type of rice or grain, steams veggies, poaches fish, and much more.

What can the Instant™ Zest™ Rice and Grain Cooker do?

The Instant™ Zest™ Rice and Grain Cooker is capable of cooking a wide range of rice varieties (e.g., white rice, brown rice, jasmine rice) and grains (e.g., quinoa, bulgur, couscous) with precision and consistency. It can also be used for steaming vegetables and cooking other one-pot dishes, making it a versatile addition to your kitchen.

What is the capacity of the Instant™ Zest™ Rice and Grain Cooker?

The capacity varies depending on the model. Output can range from 8 to 20 cups of cooked rice or grains.

How does the Instant™ Zest™ Rice and Grain Cooker work?

The cooker operates with a straightforward interface and intelligent cooking technology. Users can add the desired amount of rice or grains along with water or broth to the inner pot, select the appropriate cooking setting (e.g., rice, grains, steam), and then press the start button.

The cooker will automatically adjust the cooking time and temperature based on the selected setting to achieve perfect results.

Does the Instant™ Zest™ Rice and Grain Cooker have different cooking settings for various types of rice and grains?

YES. Certain models of the Instant™ Zest™ Rice and Grain Cooker include multiple pre-programmed settings tailored to different rice and grain varieties. This ensures that each type of rice or grain is cooked optimally for texture and flavor.

Can the Instant™ Zest™ Rice and Grain Cooker be used for non-rice dishes?

Absolutely! Apart from cooking rice and grains, the cooker often comes with a versatile steaming function, allowing you to steam vegetables, fish, dumplings, and more.

Does the Instant™ Zest™ Rice and Grain Cooker have a keep-warm function?

YES. All models come equipped with an automatic keep-warm function. Once the cooking process is complete, the cooker will automatically switch to the keep-warm mode to ensure your rice or grains stay at an ideal serving temperature until you're ready to enjoy your meal.

Can I cook a smaller amount of rice or grains in the Instant™ Zest™ Rice and Grain Cooker?

YES. The Instant™ Zest™ Rice and Grain Cooker is designed to accommodate smaller quantities as well. The cooking times may vary depending on the amount of rice or grains you cook, but the cooker will adjust accordingly to ensure consistent results.

Does the Instant™ Zest™ Rice and Grain Cooker have a delay start feature?

YES. The unit offers a delay start feature, allowing you to set the cooking to start at a later time. This can be handy for meal planning and ensuring freshly cooked rice or grains are ready when you need them.

Can I use the Instant™ Zest™ Rice and Grain Cooker at high altitudes?

YES. The Instant™ Zest™ Rice and Grain Cooker is suitable for use at high altitudes. However, you may need to adjust the water-to-rice ratio or cooking time slightly, as cooking times can be longer at higher elevations.

Are all Instant™ Zest™ Rice and Grain Cookers the same?

Please note that specific details and features of the Instant™ Zest™ Rice and Grain Cooker may vary depending on the model and version, so it's always best to refer to the product manual for precise instructions and information.

Please visit https://instantpot.com/pages/manuals-and-resources

Where can I use my Instant™ Zest™ Rice and Grain Cooker?

NEVER place your appliance on a stovetop, even if the stovetop is not in use.

Place it on a stable, level surface, away from combustible material and external heat sources.

How do I unclog the needles?

There are two needles in your coffee maker that may have become clogged. To remedy this:

1) Make sure you unplug your unit from the outlet.

2) Use a paper clip to thread through the top and bottom needles to clear any coffee grounds. Please use caution as the needles are sharp.

For additional instructions, contact our Customer Care team.

All the lights are flashing on my coffee maker.

When all lights are flashing, your coffee maker is signaling that it's low on water. Refill the water tank so that the water is above the MIN line.

If your lights are still flashing, you may need to unclog the needle.

Why isn't my frother frothing the milk?

1) Double check that the whisk is installed properly.

2) Make sure your milk is cold to start.

NOTE: If you're using a non-dairy alternative, it may froth differently than dairy milk. Refer to the user manual for tips on frothing non-dairy milks.

My coffee maker/frother isn't turning on.

To remedy this:

1) Check that your power cord is firmly connected to a working outlet or an extension cord with an electrical rating as great as the rating of the appliance.

2) When pressing the power button, make gentle but firm contact with the full pad of your finger.

If you still have concerns, contact our Customer Care team.

The buttons aren't responding when I push them.

Double check that the appliance is plugged in properly!

For best results, don't tap at the touch panel or use fingernails. Make gentle, firm contact with the pad of your finger.

NOTE: If a button is selected and the Instant Pod is not finished heating, the button that was pressed will blink until the heating cycle has finished. No liquid will dispense during this time. After approximately 45 seconds, the heating cycle has finished, the button will turn solid at which point liquid will begin to dispense.

Water is leaking from my coffee maker.

A few drips after the brewing process finishes is totally normal.

If the dripping is excessive, check that the pod or capsule was properly inserted.

If you notice the water is dripping from the tank, check that the tank is seated properly on the machine. If so, check for any cracks or signs of damage.

Water is leaking from my frother.

If the frother was cleaned recently, make sure all the parts have fully dried before use.

If you still see leaking, check the pitcher for any signs of damage. If there is damage, contact our Customer Care team.

My frother isn't heating the milk.

Double check that a warm program was selected. When frothing big batches, we recommend giving the frother 3 minutes to rest after every 2 cycles. This will provide the best results.

If the Warm Foam and Warm Thick Foam lights are blinking, it means the frother has overheated. Unplug and wait 10 min for the frother to cool before further use.

I lost/damaged the whisk for my frother.

Replacement parts can be found on our website, or you can contact our Customer Care team for assistance in getting a replacement.

My coffee pod isn't brewing.

1) Check that the appliance is properly plugged into the outlet.

2) Check that the water tank is filled to at least above the MIN line.

3) Check that the pod is inserted properly.

NOTE: We recommend using pods from quality manufacturers to ensure the best results.

4) If you still aren't getting the coffee to brew, try cleaning the needle. We have a guide to help you here.

5) If you are still experiencing difficulties, contact our Customer Care team.

Why is my coffee maker making noise?

The machine will make some noise when brewing, but a louder or unusual noise can mean the water tank is emptying out. Check the water level and refill to between the MIN and MAX line.

Why is my frother making noise?

If you're doing a lot of frothing, we recommend giving the frother a rest of 3 minutes every 2 cycles. This will ensure the best performance from your frother and the best quality of frothed milk.

My espresso capsule isn't brewing.

Please note that only Dual coffee makers can brew espresso.

1) Check that the appliance is properly plugged into the outlet.

2) Check that the water tank is filled to at least above the MIN line.

3) Check that the capsule is inserted properly and the used capsule storage has been emptied.

NOTE: We recommend using capsule from quality manufacturers to ensure the best results.

4) If you still aren't getting the coffee to brew, try cleaning the needle. We have a guide to help you here.

5) If you are still experiencing difficulties, please contact our Customer Care team.

My coffee maker isn't making the right amount of coffee.

Ensure the coffee pod is inserted properly into the machine. If the amount of coffee is less than selected, check that the tank has enough water for the desired brew. It should be filled to between the MIN and MAX lines.

My water tank got damaged.

Replacement parts can be found on our website, or you can contact our Customer Care team for assistance in getting a replacement.

The 10 and 12 oz keys are flashing.

When the 10 and 12 oz keys are flashing, it's time to descale your coffee maker!

Follow the instructions in the user manual to remove mineral deposits from the machine and keep your coffee coming out perfectly.

The 8 and 10 oz keys are flashing.

This means the coffee maker is getting too hot. If you're brewing multiple cups back to back, give the appliance 5-10 minutes to cool down then try again.

I'm getting a lot of grounds in my coffee.

1) Ensure the coffee pod is properly inserted into the machine. If you're using a reusable pod, make sure it's assembled correctly and not overfilled with grounds. If you're using a single-use pod, make sure it's from a reliable maker for best quality and results.

2) Close the lid of the machine gently to avoid damaging the pod.

3) Descale your machine. Accumulating mineral deposits can affect the brew. Refer to the user guide for instructions on descaling.

My Cold Brewer says "E1."

This error indicates that too many coffee grounds or loose tea leaves are in the brew basket and the agitator at the bottom of the brew basket is jammed. Tea leaves with stems or flowers can also jam the unit. Please remove the grounds or loose tea leaves and refill.

For best results, we recommend using medium-ground coffee and a 14:1 water-to-coffee ratio. You can adjust the coffee to water ratio and grind consistency for the best taste. Keep in mind, the limit for the brew basket is 70g.

My Cold Brewer isn't brewing.

If the Cold Brewer isn't brewing, it may mean that the pitcher was not placed on the power base or the brew basket was not fully assembled. Please ensure the bottom cap of the brew basket is fully assembled, the brew basket is seated through the lid, and the pitcher is properly placed on power base.

Why is my coffee maker dripping?

It's normal to get a few drips from the nozzle after the machine finishes brewing.

If there's excessive dripping, it may be time to descale your machine. Refer to our instructions for descaling in the user manual.

You can also ensure that the needles are clean by following this guide.

If you are still experiencing difficulties, please contact our Customer Care team.

My coffee isn't brewing hot enough.

Descale your machine. Accumulating mineral deposits can affect the temperature of the brew. Refer to the user guide for instructions on descaling.

The lid is hard to close/open.

Check that the coffee pod/capsule being used is compatible with our machine, and that it's from a reliable brand with good quality.

If that's not the issue, make sure the pod is seated correctly in the corresponding spot.

How much pressure does the Instant Dual Pod Coffee Maker use?

The Instant Dual Pod Coffee Maker uses 20 bars of pressure. The bars of pressure depend on the brewing chamber and capsules. While making espresso, it will use 20 bars of high pressure, and while making K-cups, it will use a lower amount of pressure.

What does the Bold function do?

The Bold program lets you brew a more flavorful cup of coffee by increasing the brewing time, allowing the water to extract more flavor from a coffee pod or espresso pod.

What should I do if my frother and/or Cold Brewer is shutting off partway through a cycle (plays the completion tone, shows E1, or resets the timer)?

The pitcher may not be properly seated in the base of your machine. To remedy this:

1) Stop the cycle.

2) Remove and re-seat the pitcher, ensuring it's correctly seated.

3) Start a new cycle.

What is the Instant® Indoor Grill and Air Fryer?

The Instant® Indoor Grill and Air Fryer is a versatile kitchen appliance that combines the functionality of a grill and an air fryer into one compact device. It allows you to grill your favorite meats, vegetables, and seafood indoors without the need for an outdoor grill.

It also offers air frying capabilities, allowing you to cook crispy and healthy meals using little or no oil (high smoke point only).

How does the Instant® Indoor Grill and Air Fryer work?

The device operates using advanced heating technology that generates high temperatures for grilling and air frying.

For grilling, it uses direct heat to sear and cook food, providing grill marks and delicious flavors. The air frying function circulates hot air around the food, creating a crispy texture without the need for oil.

What are some features of the Instant® Indoor Grill and Air Fryer?

- Adjustable temperature settings for both grilling and air frying.
- A digital control panel for easy operation and precise cooking.
- A non-stick grill plate for easy cleaning.
- A drip tray to catch excess fat and oil during grilling.
- A transparent lid for monitoring the cooking process.
- Cooking presets for specific food items or cooking styles.

Is it safe to use the Instant® Indoor Grill and Air Fryer indoors? 

YES. It is designed to be safe for indoor use. The device is equipped with safety features like heat-resistant handles, a sturdy base, and non-slip feet to prevent accidents.

However, it is essential to place the appliance on a stable and heat-resistant surface and keep it away from flammable materials. NEVER place your appliance on a stovetop, even if the stovetop is not in use.

Place it on a stable, level surface, away from combustible material and external heat sources.

Is the Instant® Indoor Grill and Air Fryer suitable for a small kitchen? 

YES. The Instant Indoor Grill and Air Fryer is designed with space-saving considerations. Its compact size makes it suitable for small kitchens, apartments, and dorm rooms.

How do I clean the Instant® Indoor Grill and Air Fryer?

Cleaning the appliance is relatively simple. Ensure it is unplugged and cooled down before cleaning. The grill plate is removable and dishwasher safe, making cleanup easy. The drip tray and the exterior can be cleaned with a damp cloth.

DO NOT immerse the main unit in water or any other liquid.

Can I use the Instant® Indoor Grill and Air Fryer to cook frozen foods? 

YES. The air frying function is particularly useful for cooking frozen foods like French fries, chicken tenders, and other frozen snacks. The high heat and circulating air help achieve a crispy texture. Escaping steam is normal.

Are there any specific cooking tips for the Instant® Indoor Grill and Air Fryer?

- Preheat the appliance for a few minutes before cooking to ensure even cooking and grill marks.


- For air frying, avoid overcrowding the basket or tray to ensure proper air circulation and even cooking.


- Consider using a light coating of oil or cooking spray on food items for extra crispiness.


- Follow recommended cooking times and temperatures for different foods.

Is the Instant® Indoor Grill and Air Fryer energy-efficient?

Compared to traditional grilling methods and deep frying, the Instant® indoor grill and air fryer is generally more energy-efficient.


Always refer to the product manual and guidelines provided for specific instructions and safety precautions when using the Instant® Indoor Grill and Air Fryer.

What is Sous Vide?

Sous vide is French for ‘under vacuum’ and refers to the process of vacuum-sealing food, bringing it to a specific temperature, and maintaining that temperature for a period of time to achieve high quality, consistently delicious results.

The Instant® Accu Slim™ Sous Vide Immersion Circulator offers a customizable setting which allows you to choose a cooking temperature from a range of 25°C-90°C/77°F-194°F, ideal for sous vide cooking.

How do I Sous Vide?

1) Place the cooking pot on a secure heat protector, mat, or within your Instant Pot. Make sure to position the container near an electrical outlet.


2) Clip the Instant® Accu Slim™ Sous Vide Immersion Circulator to the side of the cooking pot, securing it with the clamp.


3) Fill the cooking pot with water, ensuring the water level is above the MIN level mark as indicated on the cooker and below the MAX level mark, leaving room in the container for food to be added.


4) Set the temperature on the Sous Vide and preheat the water while you prepare your recipe. Once the water has reached the selected temperature, the device will beep three times.


5) Place the food to be cooked in the freezer bag or pouch. Please place separate single servings of food within individual bags. The thickness of food extends the cooking time required.


6) Remove the air from the freezer bag and seal it, creating as tight a vacuum seal as possible.

NOTE: If you are using a vacuum sealer and pouch, the seal will be created by the vacuum sealer after the air has been removed.


7) Immerse the sealed bag into the cooking pot. The bag should be submerged below the water level. However, if using a freezer bag, do not submerge the bag's seal. Clip the seal portion of the bag to the side of the pot to secure it. You can also choose to suspend a long, thin stick across the top of the cooking container and clip the bag to the stick (this is helpful when you are cooking more than one bag). If the food is floating, use a large, heavy spoon, plate, pot lid or another heatproof utensil to weigh the bag down and keep it submerged.


8) Let the cooking begin. For long cooking times, check periodically to ensure the water level remains above the food and the MIN level mark. If you need to add water, heat it on the stovetop or in the kettle to approximately the same temperature as the water in the container to avoid cooling the water.


9) Once your Instant® Accu Slim™ Sous Vide Immersion Circulator has completed cooking, use a pan to sear or brown the meat to your preference. It is recommended to use a cast iron pan or barbeque.

How do I switch from ºF to ºC?

To change the temperature unit between Celsius (ºC) and Fahrenheit (ºF) on the Accu Slim, press and hold the “M” button for 5 seconds.

NOTE: This is not possible to change between while cooking.

How do I remove the element cover?

The Instant® Accu Slim™ Sous Vide Immersion Circulator's element cover can be easily removed. Simply hold the housing unit with one hand, grip the element cover with the other, and turn it counterclockwise to release the metal from its track. Once unlocked, pull it apart to remove the metal casing.

Should my food be floating?

For even cooking, the food contents should be fully submerged in the cooking bath. If one or more of your pouches float, remove the floating pouch, open it, squeeze out as much air as possible, and reseal.

Do I need to cover my food while cooking?

The immersion circulator maintains the water temperature with a high enough degree of accuracy that a lid or cover is not required to hold the heat.

What's the best cooking container to use with the Instant® Accu Slim™ Sous Vide Immersion Circulator?

The Accu Slim works with any cooking container—plastic, metal, or glass—by securing the clamp to the side and maintaining the water level between the MIN and MAX lines. We recommend using the Instant Pot inner pot, as its insulation helps maintain the temperature effectively.


Inner pots can be purchased at a variety of our authorized retailers. Start your search here.

What do I need to get started?

Getting started is easy; most materials might already be available in your home!

To get started, we recommend to having:
- Airtight or vacuum sealed food pouches
- A water bath container, you can use your Instant Pot’s inner pot as it provides insulation that will help the cooker to maintain the temperature
- Tongs
- Optionally, some users like to use a vacuum sealer to suck the air out of the bag

The filter icon on my display is orange.

When it’s time to replace the filter, the unit will display an orange border light around the Filter button on the control panel. The life expectancy of the filter is 6 to 8 months when operating continuously in Auto mode. This also depends on the quality of the air in your home.

Once the filter is replaced, touch and hold the Filter button for 3 seconds to reset it.

I've held down the filter icon for 3 seconds but it's still orange.

The touchscreen is sensitive and may have not responded to your touch. Lightly touch the display for 3 seconds until you will hear a beep. The indicator light will reset.

Why does my air purifier look like it's off?

The Instant™ Air Purifier automatically detects the room light and when it's dark, it switches to Night mode. This turns off the display and plasma ion operations, and sets the fan to level 1 to reduce sound. When the light returns, the air purifier is set to Auto Mode.

To turn on the display during Night mode, touch the LIGHT button to turn on the display.

How loud is the air purifier?

When Auto mode is turned on, the air purifier will automatically adjust fan speeds based on the air quality in your room.

Low fan level 1 operates when Intelligent Sensor detects “good” air quality.


Medium fan level 2 operates when Intelligent Sensor detects “fair” air quality.


High fan level 3 operates when Intelligent Sensor detects “poor” air quality.

The fan sound levels are as follows:


AP 100: Low=21dB; Medium= 31dB; High= 49dB.

AP 200: Low=21dB; Medium= 32dB; High= 54dB.


AP 300: Low=21dB; Medium= 34dB; High= 54dB.

Which one is the right for me?

The AP 100, small is ideal for 126 SQ FT which is typically for an office, den or bathroom.

The AP200, medium is ideal for 241 SQ FT which is typical for a bedroom or home office.

The AP300, large is ideal for 388 SQ FT which is typical is for a living room.

How does plasma ion work?

Press the ±ION button to turn plasma ion technology on or off. In Auto mode, plasma ion technology will automatically turn on during the day and automatically turn off in Night mode.

What is fine particulate matter?

Fine particulate matter is a mixture of solid particles and liquid droplets in the air. This could include dust, dirt, pollen, and smoke. PM2.5 indicates that the size of this particulate matter is 2.5 micrometers or less. The Instant Air Purifier includes a 3-in-1 filtration system to capture 99.97% of particulates that are 0.3 micrometers and larger.

For reference, 1000 micrometers is equivalent to 1 millimeter.

How is air quality measured?

The air quality number shows the percentage of good air in the room. The measurement is based on the US Environmental Protection Agency (USEPA) air quality index (AQI) for air pollution. Air quality is commonly measured as the amount of 2.5-micrometre particulate matter per cubic meter or “X micrograms per cubic meter.” When shown in scientific terms, you’ll see this: “X μg/m3”.

The Instant Air Purifier has a PM2.5 sensor that monitors the concentration of the mass of particulates in the air (micrograms per cubic meter).

On the Control Panel (for the Air Purifier Large model), it displays either Air Quality or Particulate Matter (PM2.5) ratings.

Good air quality is when the PM2.5 sensor measurement is <35 micrograms per cubic meter. This is shown visually by a white indicator light around the control panel.

Fair air quality is when the PM2.5 sensor measurement is between 35 - 55 micrograms per cubic meter. This is shown visually by a yellow indicator light around the control panel.

Poor air quality is when the PM2.5 sensor measurement is >55 micrograms per cubic meter. This is shown visually by a red indicator light around the control panel.

My air purifier is red.

Because it constantly monitors the air in the room, your Instant Air purifier shows your air quality with a colored light to give you an at-a-glance reading. The color definitions are as follows:


- White means Good air quality which is defined as 2.5-micrometer particulate matter | <35 micrograms per cubic meter.
- Yellow means Fair air quality or 2.5-micrometer particulate matter | between 35 - 55 micrograms per cubic meter.
- Red means Poor quality or 2.5-micrometer particulate matter | >55 micrograms per cubic meter

There's a smell coming from my air purifier.

When being used in an optimal environment and properly maintained, the Instant Air Purifier should be free from unusual odors. Please consider the following if you are experiencing odors being emitted from your Instant Air Purifier:

1) Check to make sure the filter was not installed with the plastic packaging.


2)Ensure the air outlet is free of dust or other debris.