customer care center
Contact us
Please visit our FAQ page, as we may have already answered your questions.
Did you know? Our team is available to assist you through live chat. You can start a live chat by clicking on the icon at the bottom right.
For information about our warranty policy, please visit here.
For all warranty inquiries, please submit/attach the following required information:
- An image or screenshot of your purchase receipt, displaying the date of purchase
- An image of the silver, rectangular sticker located on the back, side or bottom of your product
- An image of the barcode on your product
- To ensure successful delivery, images and attachments should be no more than 5mb
Phone Support
Our team is here to help with product questions and information
800-828-7280
Available Monday – Friday:
By phone: 10am ET – 6pm ET
By chat: 9am ET – 9pm ET
By email: Expect 2 business days
If you have any questions – do let us know!
To reach us by mail
Instant Pot
Attn: Customer Care
3025 Highland Pkwy, suite 700
Downers Grove, IL 60515