Please visit our FAQ page, as we may have already answered your questions.

Did you know? Our team is available to assist you through live chat. You can start a live chat by clicking on the icon at the bottom right.

For information about our warranty policy, please visit here.

For all warranty inquiries, please submit/attach the following required information:

  • An image or screenshot of your purchase receipt, displaying the date of purchase
  • An image of the silver, rectangular sticker located on the back, side or bottom of your product
  • An image of the barcode on your product
  • To ensure successful delivery, images and attachments should be no more than 5mb

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customer care headset

Our team is here to help with product questions and information

800-828-7280

Available Monday – Friday:

By phone: 10am ET – 6pm ET

By chat: 9am ET – 9pm ET

By email: Expect 2 business days

 

If you have any questions – do let us know!

Instant Pot

Attn: Customer Care

3025 Highland Pkwy, suite 700

Downers Grove, IL 60515