Please visit our FAQ page as we may have already answered your questions.

For information about our warranty policy, please visit here.

For all warranty inquiries, please submit/attach the following required information:

*Proof of purchase is required to obtain service under the limited warranty.*

  • An image or screenshot of your purchase receipt, displaying the date of purchase
  • An image of the silver, rectangular sticker located on the back, side or bottom of your product
  • An image or short video of your concern

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Our team is here to help with product questions and information!

Call: 800-828-7280

Hours of operation:

Monday – Friday

Phone: 10:00 am ET – 6:00 pm ET

Chat: 9:00 am ET – 9:00 pm ET

Email: Expect 2 business days

Instant Pot Brands

Attn: Customer Care

8725 West Higgins Rd, Suite 725
Chicago, IL 60631