customer care center
Contact us
Please visit our FAQ page as we may have already answered your questions.
For information about our warranty policy, please visit here.
For all warranty inquiries, please submit/attach the following required information:
*Proof of purchase is required to obtain service under the limited warranty.*
- An image or screenshot of your purchase receipt, displaying the date of purchase
- An image of the silver, rectangular sticker located on the back, side or bottom of your product
- An image or short video of your concern
Phone Support
Our team is here to help with product questions and information!
Call: 800-828-7280
Hours of operation:
Monday – Friday
Phone: 10:00 am ET – 6:00 pm ET
Chat: 9:00 am ET – 9:00 pm ET
Email: Expect 2 business days
To reach us by mail
Instant Pot Brands
Attn: Customer Care
8725 West Higgins Rd, Suite 725
Chicago, IL 60631