Contact us
Please visit our FAQ page as we may have already answered your questions.
For information about our warranty policy, please visit here.
For all warranty inquiries, please submit/attach the following required information:
*Proof of purchase is required to obtain service under the limited warranty.*
- An image or screenshot of your purchase receipt, displaying the date of purchase
- An image of the silver, rectangular sticker located on the back, side or bottom of your product
- An image or short video of your concern
Our Contact Us form is currently under maintenance. Please contact us via email at support@instantpot.com
**We are currently performing essential maintenance on our email systems, which may result in temporary delays in sending and receiving emails. We appreciate your patience and understanding as we work to improve our services.
Phone Support
Our team is here to help with product questions and information!
Call: 800-828-7280
Hours of operation:
Monday – Friday
Phone: 10:00 am ET – 6:00 pm ET
Chat: 9:00 am ET – 9:00 pm ET
Email: We are currently performing essential maintenance on our email systems, which may result in temporary delays in sending and receiving emails. We appreciate your patience and understanding as we work to improve our services.
To reach us by mail
Instant Pot Brands
Attn: Customer Care
8725 West Higgins Rd, Suite 725
Chicago, IL 60631
