Unapproved Sealing Rings Sold By Unauthorized Dealers
Dear Customers,
As our valued supporters, we would like to bring to your attention our concerns regarding the sale of unapproved and unauthorized sealing rings that are being marketed as a suitable replacement for your Instant Pot’s original sealing ring. These rings are being sold on Amazon by certain unauthorized third party vendors, such as “Instant Perrrt!”, “Impresa Products”, “CYLAPEX” and “Noosa Life.”
Instant Pot has not authorized these entities or any other third party to manufacture and/or sell Instant Pot accessories or replacement parts. We feel it is important to bring this to the attention of our community, as there may be serious safety concerns associated with using an untested sealing ring on Instant Pot products.
Our sealing ring is an integral part of the Instant Pot safety features. Our rings have been designed, engineered, and built with the optimal material to achieve the hardness and strength required to withstand high-pressure force during electric pressure-cooking. Our rings have passed UL, FDA, and LFGB tests for safety, including food safety.
In contrast, the unapproved and unauthorized rings were not manufactured, tested or certified by or for Instant Pot and we do not know if they meet our established standards. The use of third party sealing rings may have unexpected effects on your product, and would void the Instant Pot warranty.
In the near future, to better serve our customers, we will be launching colored sealing rings to assist you when preparing different food groups. In the interim, our rings can be purchased online at Amazon or through the Instant Pot web site:
https://instantpot.com/store/
We would like to take this opportunity to thank you for your continued support and loyalty to the Instant Pot brand. We look forward to continuing to provide you with the right tools for your active lifestyle.
The Instant Pot Team
Hi,
I’ve been looking on Amazon.ca and Amazon.com for accessories and backup parts for my new IP-Duo60, I was going to get a sealing ring but saw all sorts of terrible reviews of fale parts… so many sellers make it look like they are fully legitimate official resellers of IP parts.
I ended up going with one that said Instant Pot and was fulfilled by amazon so if it was fake I could return it without issue… the one I got I believe is your legitimate site and it looks almost identical to my OEM sealing ring.
You may want to pin a post about this on the facebook site or perhaps make it more prominent on this site (perhaps in the FAQ)
You may also want your official resellers on Amazon.ca and Amazon.com sites to update their listings to note the surprising amount of fakes and site this page http://instantpot.com/?s=sealing+ring&x=15&y=5 I tried adding it in the reviews for the scammers but unfortunately amazon won’t approve them
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We can’t find the official IP 8qt liners on amazon, I can only find the knock-offs. It would really help if you/they sold the proper 8qt parts on amazon as well.
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Anna Reply:
November 17th, 2016 at 12:36 pm
Hi Rick,
The 8qt sealing rings are available at the Instant Pot online store http://instantpot.com/shop/.
Thank you.
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I will buy the colored ones if they become available whoever is selling them if I need them.
Get a grip. This is not rocket science as many companies have been manufacturing them and selling them for other cookers, before the first Instant Pot.
And unlike Instant Pot they do it in a timely manner.
I am still waiting (since January?) for the announced ceramic insert so don’t hold your breath.
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Anna Reply:
September 14th, 2016 at 9:55 am
Hi Helen,
Thank you for your feedback.
The Instant Pot colored sealing rings will be available in early December.
For the ceramic pot, it is currently in development. We will keep you posted on the launch date.
Sincerely,
Anna
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