Accu SV800 & Accu Slim
The issues indicated do not necessary indicate a faulty appliance. Please examine carefully before contacting the Customer Care team. You can also go to FAQs www.instantpot.com/faq/ for additional information.
Display indicates E1
When the water level falls below the [MIN] level mark on the cooker, it will trigger a sensor and the cooker will stop. Error code E1 will be featured on the display. Turn the device OFF, add sufficient water, turn the cooker ON again, and the cooking process will resume.
Display indicates E2
The anti-dry sensor has indicated a loose connection. Error code E2 will be featured on the display. The device will stop working automatically. Please contact the Customer Care Team (https://www.instantpot.com/support/).
Display indicates E3
The anti-dry sensor has become damaged. Error code E3 will be featured on the display. The device will stop working automatically. Please contact Customer Care Team (https://www.instantpot.com/support/).
Display indicates E4
When the water level falls below the [MIN] level mark on the cooker, and the water shortage sensor fails to activate, it will trigger the dry boil sensor and the cooker will stop. Error code E4 will be featured on the cooker. Turn the appliance OFF, add sufficient water, and turn the cooker ON again. When the cooker has sufficiently cooled down, the cooking process will resume.
Display indicates E5
The cooker will stop when the temperature sensor is in an open loop caused by a loose connection wire. Please contact the Customer Care Team (https://www.instantpot.com/support/).
Display indicates E6
The cooker will stop when the temperature sensor is broken and experiences a short out. Please contact the Customer Care Team (https://www.instantpot.com/support/).
If you are unable to resolve the problem and/or if it persists please contact the Customer Care team for assistance:
Open a support ticket: https://www.InstantPot.com/support/
Email: support@InstantPot.com
Call: 1.800.828.7280 x2