Troubleshooting – Sous Vide

When the water level falls below the [MIN] level mark on the cooker, it will trigger a sensor and the cooker will stop. Error code E1 will be featured on the display. Turn the device OFF, add sufficient water, turn the cooker ON again, and the cooking process will resume.

The anti-dry sensor has indicated a loose connection. Error code E2 will be featured on the display. The device will stop working automatically. Please contact the Customer Care Team (https://www.instantpot.com/support/).

The anti-dry sensor has become damaged. Error code E3 will be featured on the display. The device will stop working automatically. Please contact Customer Care Team (https://www.instantpot.com/support/).

When the water level falls below the [MIN] level mark on the cooker, and the water shortage sensor fails to activate, it will trigger the dry boil sensor and the cooker will stop. Error code E4 will be featured on the cooker. Turn the appliance OFF, add sufficient water, and turn the cooker ON again. When the cooker has sufficiently cooled down, the cooking process will resume.

The cooker will stop when the temperature sensor is in an open loop caused by a loose connection wire. Please contact the Customer Care Team (https://www.instantpot.com/support/).

The cooker will stop when the temperature sensor is broken and experiences a short out. Please contact the Customer Care Team (https://www.instantpot.com/support/).