Instant Brands is closely monitoring the COVID-19 situation, and our Customer Care team is here to assist you. Effective April 27th, 2020, we are temporarily reducing our hours of operation to Monday – Friday, 9:00 am – 4:00 pm EDT. Wait times and processing times may be longer than usual due to these reduced hours, and we apologize for the inconvenience.
Due to significant email volume, we are unable to cancel orders placed via the Instant Pot Store by email request. Please contact us at 1.800.828.7280 during our regular business hours with your order number and email address ready.