Welcome to Instant Pot support center

You can find the answers to most of your questions in our FAQ and Trouble shooting and How-to Videos. Please take a look there before creating a ticket.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

Your email systems may mistake our ticket emails as spam. If you do not get a response from us within 24 hours (excluding weekend and Canadian Holidays), please check your "Spam" or "Junk Mail" folders.

In Gmail, the "Spam" folder is on the left hand side under option named "More". Simply click on "More" and it will bring up your "Spam" folder.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.