Welcome to Instant Pot support center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
Your email systems may mistake our ticket emails as spam. If you do not get a response from us within 24 hours (excluding weekend and Canadian Holidays), please check your "Spam" or "Junk Mail" folders.
In Gmail, the "Spam" folder is on the left hand side under option named "More". Simply click on "More" and it will bring up your "Spam" folder.