Questions Before Buying Your Instant Pot

This question and answer section has been designed with color coded keywords to help you find the subject you are looking for quickly and easily.

How do I order from Instant Pot store with a coupon?

Instant Pot-How to enter coupon code in shopping cartAfter selecting items from Instant Pot store, you can enter your coupon referring to the image on the right. You can pay the purchase with all major credit card or Paypal.

Where is the best place for me to buy my Instant Pot?

There are many different sales channels on the internet and some retail locations offering a wide range of offers and price ranges.  Please perform due diligence when shopping for your Instant Pot as we can not be responsible for price or offer fluctuations.

What is the difference between your IP-LUX50/IP-DUO50 and IP-LUX60/IP-DUO60 models?

The only difference between these two models is the size. The IP-LUX50/IP-DUO50 has a 5Qt capacity and 900W heating element, and the IP-LUX60/IP-DUO60 has a 6 Qt capacity and 1000W heating element. The exterior size amounts to the IP-LUX60/IP-DUO60 being about 2cm (3/4 in) taller than the IP-LUX50/IP-DUO50.  Otherwise, there are no differences in features.

For more technical details on both models please go to: http://instantpot.com/benefits/specifications-and-manuals/

How long is the warranty on your Instant Pot?

Our warranty service is for a period of up to one year from the date of purchase.  Our warranty period and procedures is exactly the same no matter where you purchase your Instant Pot. For more details on the warranty you can go to http://instantpot.com/support/warranty-information/

What can you tell me about the quality of the stainless steel inner pot?

Instant Pot’s inner pot is made from 18/8 stainless steel (food grade 304) compliant to FDA standards.  Instant Pot’s lid is also made from 18/8 stainless steel.

If someone offers you 18/10 stainless steel inner pot for lower than Instant Pot’s price, you should ask for a certificate or proof of the steel. There are also many electric pressure cookers which use grade 202, a new cheaper type stainless steel which is less rust resistant.

Our inner pots are designed to last as long as any other top quality stainless steel cooking pots, utensils and flatware.

For those who prefer a non-stick inner pot or would like to have a secondary non-stick inner pot, we now have them available at:  https://instantpot.com/store/home.php

How is Instant Pot’s cooking pot made ?

Instant Pot’s cooking pot is first made with a sheet of 18/8 food grade 304 stainless steel. Then an aluminum disc and an cover disc of stainless steel bottom are fused on.  The aluminum disc is not exposed to food or outside.  The fusing process leaves some soldering marks at the inside of the cooking pot.  These soldering marks are polished away to create a highly polished inner surface, making the cooking pot less sticky to food and easier to clean.  The cooking pot is then sprayed with mineral oil for better presentation.

There is no metal coating on the surface of the cooking pot.

In the user manual, we request users to clean the inner pot and the inside of the lid with warm soapy water thoroughly before first use.

Why doesn’t Instant Pot operate at 15psi?

The choice of a lower working pressure in Instant Pot is a trade-off of function and cost. The pressure cooker industry safety standard ANSI/UL-136 has a stress test case which requires no leaking at 5 times the working pressure. For 15psi cookers, this is 75psi; for 11.6psi Instant Pot, this is 58psi. The differences in material and construction are huge.  We could build an Instant Pot that operates at 15psi, but not at under $150 level. It would be more like $300~500 level and our research indicates that most people are not willing to buy in that price range.

On the other hand, operating at 10.15~11.6 psi only results in 7~15% increase in cooking time, i.e. about 3 more minutes in a 30 minute cooking. With the set-and-forget convenience, the extra cooking is more than tolerable.  Furthermore, thanks to the air-insulated housing, maintaining pressure for the extra time consumes very little electricity. Our study shows that Instant Pot uses less than half of electricity comparing with a stove-top on a electric range, taking the same length of time.

What’s are the dimensions of your Instant Pots?

All of the specifications you could possibly need can be found at http://instantpot.com/benefits/specifications-and-manuals/

What temperatures does Instant Pot operate at for different settings?

All of the specification you could possibly need can be found at http://instantpot.com/benefits/specifications-and-manuals/

Can I do canning with Instant Pot?

There are two types of canning: boiling-water canning at 100°C/212°F (for acid fruits, tomatoes, pickles and jellied products) and pressure canning at 115~121°C/240~250°F (for low acid vegetables, meat and poultry). Please refer to “USDA Complete Guide to Home Canning” for more details.

Instant Pot can be used for boiling-water canning. However, Instant Pot has not been tested for food safety in pressure canning by USDA.  Due to the fact that programs in Instant Pot IP-CSG, IP-LUX and IP-DUO series are regulated by a pressure sensor instead of a  thermometer, the elevation of your location may affect the actual cooking temperature.  For now, we wouldn’t recommend using Instant Pot for pressure canning purpose. Please note this correction to our early inaccurate information.

Why does Instant Pot preserve the shape of food chunk pretty well?

This is due to the way the Instant Pot pressure cooking is done. As soon as the cooking pressure is reached inside the inner pot, the intelligent cooking programs of the Instant Pot reduce the heating temperature to only maintain the pressure and temperature. Inside the inner pot, the temperature hovers around the water boiling point under the pressure of about 11 PSI, at 115°C~118°C or 239°F~244°F. Therefore, there is no violent boiling activity to break down the food chunks, even though they are fully done. This is one of the reasons why the Instant Pot dishes keep the perfect food chunk shapes for better presentation.

In some situations, the user may want to have a more mushy consistency.  As the food is fully cooked, it can be easily broken down by stirring or pressing.

How does Instant Pot’s smart cooking program work? How is temperature and pressure controlled?

Please refer to our Smart Cooking Programs article.

Is there a way I can sauté/brown meat in the stainless steel cooking pot before I close it to pressure cook?

Our older CSG models do not have the ability to do this. However, the new Instant Pot IP-LUX series has a build-in browning function called “Sauté”.  It can be used to brown meat before cooking or thickening sauces after cooking.  You can choose from three settings such as low, medium and high by pressing on the “Adjust” button.

When using the “Sauté ” function, , do not use the lid at all as you do not want to build pressure for that setting. Our glass lid may be used with the “Sauté ” feature and is available at https://instantpot.com/store/home.php

How long will the Instant Pot keep the food warm ?

After cooking, Instant Pot automatically starts the keep-warm function and lasts for up to 10 hours.

How does the “Slow Cook” function work?

The Slow Cook function on Instant Pot IP-CSG series emulates other slow cookers. It can be set to cook for 1~10 hours. The operating temperature is at 88-93°C (190-200°F). You need to set the steam release handle to the “venting” position during slow cook.  If not, a low pressure could build up in the pot.

The IP-LUX series has more sophisticated temperature control, which you can choose “Less”, “Normal” and “More” with the “Adjust” button.  These correspond to the Low, Medium and High in common slow cookers. The operating temperature is at 88-99°C (190-210°F),  and it can be set to cook for 1~10 hours. You need to set the steam release handle to the “venting” position during slow cook.

How does Instant Pot control the pressure during the cooking phase without leaking steam?

15psi1 150x150 Questions Before Buying Your Instant Pot

Illustration of Instant Pot working pressure curve

Instant Pot is equipped with a pressure sensor under the heating element. When the working pressure is reached, heating stops. When the pressure is lower than desired working pressure, heating restarts. This maintains pressure at a certain range, see attached diagram. This pressure is not strong enough to lift the steam release handle, therefore, there is no steam coming out during cooking.

Where is Instant Pot made?

Instant Pot is designed by Canadians specifically for North American consumers. It is made in China by the No.1 electric pressure cooker manufacturer who has produced and sold over 30 million units for household use worldwide.

Can I buy Instant Pot in the UK or Europe?

Yes, we also produce 220~240v Instant Pot models for sale in UK. If you live in EU countries, you can purchase from www.instantpot.co.uk or amazon.co.uk. Unfortunately Instant Pot is not yet available in Australia, Asia and other countries.

Can I use Instant Pot in a country with 220V electrical system?

The US/Canada version of Instant Pot models are designed to work only with 110~120v. It doesn’t work with 220v without a transformer. A few users have tried it and reported that the cooker works well, in UK, Italy, Australia and Malaysia with a proper transformer that is able to accommodate up to 1000 Watts.  We also produce 220~240v model for sale in UK.  Please see www.instantpot.co.uk or on amazon.co.uk.

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